Welcome to CollectiveGroveHub privacy policy. We are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, disclose, and safeguard your data when you visit our website at collectivegrovehub.xyz (the “Site”) and make use of our services as a pizzeria. By using the Site, you consent to the practices described in this policy. Last updated: October 09, 2025.
Information we collect
We may collect personal information that you provide directly to us, such as your name, contact details, delivery address, phone number, and payment information when you place an order or contact our support. We also automatically collect certain technical data when you interact with the Site, including IP address, browser type, device information, and pages visited. If you choose to sign up for our newsletter or promotions, we may collect your email address for that purpose only with your explicit consent. We do not collect or store information about cryptocurrency transactions, and we do not process crypto-related data.
How we use your information
We use your information to process orders, deliver meals, provide customer support, and communicate about your orders or changes to our services. We may also use data for analytics to improve menu options, the ordering process, and overall user experience. For marketing purposes, we rely on your consent and offer opt-out choices at any time. We never use data for purposes unrelated to our business or without clear legal basis.
Legal basis for processing
We process personal data only where we have a lawful basis, such as to fulfill a contract (your order), comply with legal obligations, or pursue legitimate interests (improving our services). If additional consent is required for certain activities, we will obtain it separately and provide an easy way to withdraw it.
Sharing your information
We may share your information with trusted third parties that help us operate the Site and deliver orders, such as payment processors and delivery partners. These third parties are contractually obligated to protect your data and may only use it to provide services to us. We do not sell your personal data to advertisers. When applicable, we may share aggregated, non-identifiable data for analytics and industry insights.
Cookies and tracking technologies
We use cookies and similar technologies to enhance your experience, analyze site usage, and tailor content. You can manage cookie preferences via your browser settings. Some features may require cookies to function properly. We strive to minimize data collection while delivering a smooth ordering experience.
Your choices and rights
You have rights to access, correct, delete, or restrict the processing of your personal data. You can request a copy of your data, update inaccurate information, or withdraw consent where applicable. To exercise these rights, contact us at +44 20 7946 0000 or through the Site’s contact form. Please note that some data processing may be necessary to fulfill orders or comply with legal obligations.
Data retention
We retain personal data for as long as necessary to fulfill the purposes described in this policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. When data is no longer needed, we securely delete or anonymize it. If you subscribe to promotions, we will keep your contact preferences until you opt out.
Security
We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You should use strong passwords and safeguard your account information.
Children’s privacy
Our Site is not directed at children under the age of 16. We do not knowingly collect personal data from minors. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us to remove it and suspend further processing.
International transfers
Your information may be transferred to and processed in United Kingdom or other jurisdictions with different data protection laws. We implement appropriate safeguards to protect your data in accordance with this policy and applicable law. By using the Site, you consent to such transfers where allowed by law.
Do Not Track
We respect your privacy preferences but do not currently respond to Do Not Track signals, as there is no universally accepted standard for such signals. You can adjust your browser settings to limit cookies and tracking technologies as described above.
Third-party links
The Site may contain links to third-party websites and services. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing personal information.
Acceptance of updates
We may update this policy from time to time. When we make material changes, we will notify you by posting the updated policy on the Site and adjusting the “Last updated” date. Continued use of the Site after such changes constitutes your acceptance of the updated policy.
How to contact us
If you have any questions or concerns about this privacy policy or our data practices, please reach out to CollectiveGroveHub at Leicester Square Pizzeria, London, WC2H 7LT, United Kingdom or call +44 20 7946 0000. You may also use the contact form on the Site to request information, exercise your rights, or submit complaints. We strive to respond promptly and helpfully to all inquiries.
Data controller
CollectiveGroveHub is the data controller responsible for your personal data collected through the Site. Our privacy practices are designed to protect your information while enabling you to enjoy our pizzeria services, including dine-in, takeaway, and delivery of fresh, tasty pies. We offer a range of beverages, including non-alcoholic options such as juice and lemonade, to accompany your meals.
Thank you for trusting CollectiveGroveHub with your personal data. We are dedicated to maintaining your privacy and delivering an excellent culinary experience.